This department is responsible for troubleshooting technical issues such as server outages, network problems, database errors, email problems, and configuration issues.
This department handles all questions related to billing, payments, invoices, upgrades, downgrades, and account management.
This department supports potential customers in choosing the right hosting package, answers questions about the services offered, and helps with the ordering process.
This department is the first point of contact for general inquiries and concerns from customers.